Frequently asked questions about operation of video chat
Why can not I start a video chat
1- Try restarting page without cache, using buttons Ctrl+F5.
2- If restarting page without cache did not help, then completely close browser, then start browser and enter video chat.
3- If browser reload does not help, you can delete cache via program to changer name web cameras.
4- If all of above methods have not helped, then try to start a chat in another browser, for example, in Yandex.
Why can not my interlocutors see me in video chat?
First reason why you may not be seen in the chat, and in place of your image is a black screen: check you may not have a high speed Internet connection, the video will come to you with a delay of a few seconds and interlocutor sees instead of your image a black screen and quickly you switch, as well as if your interlocutor Internet connection speed is not high, then video will also arrive with a delay. Second reason why instead of your image interlocutors see a black screen: maybe you tried to bypass protection of chat by doing certain manipulations with computer that could bring to blocking your image. Correct computer settings for what you would see in chat you can with program for changing id webcams
Could not connect to server ... Sec, please try again later
1- Make sure that you have internet, try to visit any popular site.
2- If you use Internet at work, you may have limited access to some sites.
3- Try to start chat later, maybe on site there are short-term technical works.
Why is my image in video chat inverted
Perhaps drivers you installed were not installed automatically for your web camera, for example, in place of Windows, or using some kind of driver-pack. You can fix the inverted image by reinstalling drivers for your web camera from the official website of manufacturer.
Chat is writing webcam is not working or busy
1- Make sure that your webcam is working, for this try to check its operation in program skype or ManyCam .
2- If you are convinced that your webcam is working, but chat still writes that your webcam is busy, most likely reason is that webcam is busy with another program, for example: skype, ManyCam and so on. Turn off all programs that can use your webcam. If after turning off all programs, anyway chat says that camera is busy, restart computer.
Why can not I hear in video chat
1- You need to check whether your microphone is working, start Skype program, go to sound settings, in "microphone" window select from beginning one device, then press "make a control call in Skype, then after signal your message will be recorded with duration up to 10 seconds, at this time you need something to say loudly for test, or to knock on microphone, after recording test, listen to it, if you have not heard any sounds, try to select another device in "microphone" window, do such procedures Until you test all devices, if you did not hear in recording of test no sound, it is likely that your microphone is not working.
2- Enter chat and click microphone field in lower left chat window, then select microphone device that you checked with Skype. After that, in video chat, interlocutors should hear you.
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