Frequently asked questions about operation of video chat
Why can not I start a video chat
1- Try running the chat in a different browser;
2- If the video chat is loaded, but the start button is not pressed and the attendance counter does not work in the chat window, or when entering the video chat, it writes "Unable to access the site", this means that technical work is being carried out in the chat, try to come back later. usually technical work is carried out for several hours, this is extremely rare, but it happens;
3- Modern video chat roulette uses HTML5 technology and you do not need to install Adobe Flash Player.
Why can not my interlocutors see me in video chat?
The first reason why you may not be seen in the chat, but in the place of your image is a black screen: Check if you have blocked access to devices in the browser, click on the lock icon in the browser's address bar then click on the allow access to the camera and microphone button there, then reload the page with the video chat. The second reason, maybe the antivirus blocks the webcam and microphone, you need to allow access to devices in the antivirus settings. the third reason, maybe some extension blocks access to devices, try disabling browser extensions. The fourth reason why you see yourself in a video chat, and the interlocutors instead of your image see a black screen with the inscription (You have denied access to your devices. Your interlocutors will not be able to see and hear you.): you may have tried to bypass the chat protection by performing certain manipulations with the computer, which could cause your image to be blocked. you can use the program to correct your computer settings so that you can be seen in the chat Changer name web cameras. Tip: Do not use a VPN or proxy in the video chat roulette, as instead of a video chat, a window will appear with registration via Vkontakte and Facebook.
The browser does not support video transmission technology
1- Modern video chat roulette does not work on the browser Internet Explorer, since this browser does not support HTML5 modern video transfer technology, use the browser for example Google Chrome.
2- if you log in to a video chat using the Gogle Chrome browser, you also see the message (Unfortunately, your browser does not support modern video transmission technology) this means that you have an extension installed in your browser, which blocks modern video transmission technology for video chat operation, try removing extensions in the browser by removing extensions one at a time, you can also try reinstalling the browser.
Why is my image in video chat inverted
Perhaps drivers you installed were not installed automatically for your web camera, for example, in place of Windows, or using some kind of driver-pack. You can fix the inverted image by reinstalling drivers for your web camera from the official website of manufacturer.
Chat is writing webcam is not working or busy
1- Make sure that your webcam is working properly, to do this, try to check it here
2- If you make sure that your webcam is working, but the chat still says that your webcam is busy, most likely, the reason is that the webcam is occupied by another program, for example: skype or another browser. turn off all programs that can use your webcam. If after turning off all programs, the chat still writes that the camera is busy, restart your computer.
Why can not I hear in video chat
You need to check if your microphone works, just follow the link here to test audio and video devices, try changing the device selection in the microphone column, and then try testing with your voice, by saying something, if you don't hear any sound, chances are your microphone isn't working. Also in the video chat, you can select a microphone, try switching to another device. Attention! to use video chat, you must have a microphone and webcam connected to your computer, otherwise, the chat will not miss and the start button will not be pressed, since video chat is made for communication through a microphone and a webcam.
A simple way to allow access to video and audio devices in the roulette chat
To leave an anonymous comment : click (I would prefer to publish as a guest) + write your name and click the arrow to the right.
changer name web cameras
Rules/user agreement/refund policy:
unbanchatalternative.com, the "contractor" mentioned below offers various services to the legal entity, or the person named below as the client.
1. General information.
1.1. The Contractor undertakes to carry out the orders of the customer.
1.2. The Customer undertakes to accept the services rendered to him and pay for them.
2. Rights and obligations of the parties.
2.1. Obligations of the Customer.
2.1.2. The Customer is obliged to unconditionally accept this public offer and meet all requirements.
2.2. Obligations of the contractor.
2.2.1. The Contractor has the right to suspend the provision of services at any time in the following cases:
184.108.40.206. Late payment for the contractor's services.
220.127.116.11. In the event of a violation of Russian or foreign legislation, information about you will be transmitted to the relevant services upon request, and your activation of the full version of the program will be disabled without refund.
18.104.22.168. Sending information, advertising, information or other information without the prior consent of the recipient.
22.214.171.124. Failure to comply with clause 2.1 of this Agreement.
126.96.36.199. Deliberate measures to restrict access to the Contractor's services to other users, as well as attempts to gain unauthorized access to the contractor's resources or to other resources available via the Internet.
Failure to activate the full version of the program for unjustified reasons is also a violation of the contract, and the funds spent are not refundable.
3. The procedure for accepting and returning payments.
3.1. The cost of services is determined in accordance with the tariff plan and the information published on the official website of the contractor.
3.2. The services are provided only after full prepayment by the client.
3.3. The Customer himself is responsible for the correctness of the payments made by him on the contractor's accounts.
3.4. The Contractor has the right to unilaterally change the cost of Services.
3.5. The Customer has the right to cancel the services within 30 minutes from the payment date and request a refund.
3.6. The Contractor has the right to refuse to refund the payment to the CUSTOMER in case of refusal of the services in case of violation of the terms of this Offer, misuse and / or repeated refund of payments.
3.7. The Contractor has the right to refuse to reimburse the CUSTOMER for the payment for the services in case of termination of the services in the second and subsequent periods without giving any reasons.
4. Terms and liability of the parties.
4.1. The Contractor does not guarantee the uninterrupted operation of the equipment.
4.2. The Contractor is not responsible for any damage or losses incurred by the CUSTOMER during the use of the program.
5. Conclusion of the contract and termination.
5.1. The Contract comes into force after the contractor's payment comes into force.
5.2. In the event of a breach of the contract by the Contractor, the Customer has the right to terminate this Agreement.
5.3. In the event of a breach of the contract by the Customer, the Contractor has the right to terminate this Agreement.
5.4. The Contractor has the right to change this Agreement at any time without notifying the Customer.
5.5. In all matters not regulated by this Agreement, the parties shall act in accordance with the laws of the country of the contractor and the customer.
5.6. The Contractor has the right to refuse the service without explaining the reasons.
6.1. The Contractor guarantees.
6.2. Ensuring the performance of its obligations arising from the provisions of this Agreement and its annexes.
6.3. Stable connection and use the full version of the program.
6.4. Guaranteed response to customer requests sent by email to customer support within 12-24 hours.
7. Circumstances of force majeure.
7.1. The Parties are released from liability for full and / or partial non-performance of their obligations under this Agreement, if this non-performance was the result of force majeure circumstances that arose as a result of events of an extraordinary nature.
7.2. One party associated with the circumstances of force majeure is obliged to notify the other party of the occurrence of such circumstances within 5 days.